Otter.ai Pricing: Helping You Choose the Best Plan

Which Otter.ai plan should you choose?

Choose the lowest plan that covers your longest conversation, monthly use and must-have features. Here's where I'd start:

• Basic: You're trying Otter or recording short conversations. You get 300 minutes a month, access to 30 minutes of each transcript and three lifetime file imports.
• Pro: You have regular meetings and need up to 1,200 minutes a month. Your conversations fit within 90 minutes, and you upload no more than 10 files monthly.
• Business: You need unlimited meeting recording, longer conversations or more than 10 file imports a month. It also adds team administration tools.
• Enterprise: Your organization needs custom integrations, Otter Sales Notetaker or company-wide account controls. Single sign-on and automated user management require at least 100 licenses. Pricing requires a sales quote.

Business can suit a solo user with lots of uploads, while Pro can suit a small team. Your usage matters more than the plan's name.

Otter.ai plans and pricing comparison

Otter's paid prices are per user, and annual billing lowers the displayed monthly rate.

The annual column shows a monthly equivalent, not a month-to-month payment. You pay for the annual subscription upfront. Subscriptions renew automatically unless you cancel.

These are regular US dollar prices. Regional offers and introductory discounts have separate conditions, so check the billing period and renewal price before checkout.

I'd lean toward monthly billing for a short project. Annual billing makes more sense once you know the plan fits your workload. You can compare the current options on Otter's pricing page.

Recording limits and file imports: what counts toward your plan?

Recording a conversation in Otter and uploading an existing audio or video file use different allowances on Business and Enterprise. On Basic and Pro, both use the same monthly pool.

Basic's 30-minute limit doesn't stop the recording

On Basic, a recording or import can continue past 30 minutes, but you can only access the first 30 minutes of its transcript. Upgrade to unlock the longer transcript.

That matters if your usual meeting lasts 45 minutes. Even with monthly minutes left, Basic won't give you the complete transcript.

Unlimited imports still have limits

Business and Enterprise remove the file-count limit, but each user gets 6,000 imported minutes monthly. The four-hour conversation limit still applies.

Otter accepts imported files up to 5 GB. File size, number of files and transcription minutes are separate checks. Monthly minutes don't roll over, and deleting a conversation doesn't restore used minutes.

Basic also gives you ready access to your 25 most recent conversations. Older conversations are archived, not deleted. Paid plans include unlimited conversation history.

Get any required recording consent and follow your organization's policies, whichever plan you choose.

What else do you get with a paid plan?

Paid plans add export options, connected-app workflows and team controls, so your choice can depend on what happens after the transcript is ready.

Exports and integrations

Pro adds PDF, DOCX and SRT transcript exports, alongside Basic's TXT transcript and MP3 audio downloads. Business adds bulk export for handling multiple conversations together.

Zapier is available on Pro, Business and Enterprise. You can use it to send audio into Otter for transcription or trigger workflows from new recordings. Imported audio still uses your plan's allowances.

Salesforce and HubSpot note syncing covers one user on Pro and five on Business. Enterprise adds Otter Sales Notetaker and custom integrations. You don't need Enterprise simply to send meeting notes to a CRM.

Team size and administration

Pro supports up to five billed workspace users, and Business supports up to 25. Business also adds usage analytics, activity logs and coverage for three concurrent meetings. Enterprise supports larger workspaces and additional administration controls.

If you're buying for a team, work out how many people need paid access. The headline rate applies to each user.

AI Chat and Otter Work

Otter AI Chat can answer questions across conversations and help you write from meeting content. Work goes further by creating Word documents, PowerPoint presentations and tasks in supported connected apps.

The new Chat and Work experience is gradually becoming available across accounts. Connector access depends on your plan and available features. Before upgrading for a particular action, confirm that your account supports it and check its usage allowance.

For a broader look at the product, read our Otter.ai review.

Two examples to help you choose

The plan that fits your work becomes clearer when you count conversation lengths and files as well as minutes. Here are two example months.

Eight 45-minute online meetings

Suppose you attend eight 45-minute meetings a month and don't upload existing files. That's 360 minutes monthly.

Basic falls short twice: 360 minutes exceeds its monthly allowance, and each meeting is longer than its 30-minute transcript access limit.

I'd choose Pro for this workload. Its 1,200 monthly minutes and 90-minute conversation limit cover these meetings. Business would only be worth considering if you also needed its team tools or other higher limits.

Twelve uploaded interviews

Now suppose you upload twelve 45-minute interviews each month. That's 540 minutes across 12 files.

Pro has enough minutes, but its 10-file monthly limit won't cover all 12 interviews. Business fits this upload pattern, with unlimited file count and a 6,000-minute monthly import allowance.

If uploads are your main task, compare file limits before committing to an annual plan. A low monthly price won't help if it leaves part of your interview library waiting.

How to upgrade, downgrade or cancel Otter

Manage your subscription through the company that bills you. An Otter purchase and an app-store purchase follow different routes.

Upgrading or changing your billing cycle

For a subscription bought directly from Otter, sign in and review the available options on your Otter plan page. Workspace owners or admins manage the subscription.

Before confirming a change, review its start date, billing period and amount due. If you want to move from Business to Pro, check the options available for your workspace. Don't assume every paid plan has the same downgrade path.

Canceling renewal

For a direct Otter subscription, use your Otter billing page. Only the owner or an admin can cancel. For Apple App Store or Google Play purchases, manage cancellation through that store's subscription settings.

Cancel at least 24 hours before your renewal date. Your paid features stay available until the end of the current billing period. Uninstalling the app doesn't cancel the subscription.

What happens to your conversations afterward?

Canceling stops renewal; it doesn't delete your account or conversations. When the paid subscription expires, Basic limits apply. You can readily access the 25 most recent conversations, while older ones are archived.

You can export archived conversations without upgrading. Account deletion is a separate, permanent action, and you don't need it to stop a subscription.

When is Notta worth comparing?

Notta is worth a look if you upload interviews regularly or need live bilingual transcription and translated text during conversations. Its capture options include online meetings, desktop and mobile recording. Notta Memo is a dedicated recorder for phone calls and face-to-face conversations.

Notta Brain, the AI capability built into Notta, can combine meetings with documents, spreadsheets and images to create editable reports, slides and other files. Otter Work also creates deliverables, so compare the work you need to finish and the costs that apply.

The paid translation add-ons require a paid Notta plan. Brain credits are separate from transcription minutes, and bundle pricing can affect your checkout total. Check Notta pricing, or read our Notta vs. Otter comparison.

FAQs

Is Otter.ai free?

Yes. Otter Basic is free, with 300 transcription minutes a month, access to 30 minutes of each transcript and three lifetime file imports. Recordings and imports share the monthly allowance. It's a useful starting point for short conversations, but longer meetings or regular uploads can make a paid plan necessary.

What is Otter.ai's file upload limit?

Otter accepts imported files up to 5 GB. Basic allows three lifetime imports, and Pro allows 10 files monthly. Business and Enterprise allow unlimited file count, with 6,000 imported minutes per user each month. Your plan's conversation-length limit also applies, so a file can meet the size limit and still exceed another allowance.

What languages does Otter.ai support?

Otter transcribes English, Spanish, French, German, Japanese and Mandarin Chinese, with Simplified Chinese output. German and Chinese are in beta. With French selected, it can transcribe French and English in the same meeting. Chat can translate existing meeting text, which is different from showing live translated text while people speak.

Does Otter.ai offer a student discount?

Yes. Eligible students and teachers can apply for discounted individual Pro subscriptions. The education discount doesn't apply to workspace plans. Check the current eligibility and purchase requirements before subscribing, especially if you already have a paid plan or bought your subscription through an app store.

Does canceling Otter delete my recordings?

No. Canceling your subscription stops renewal and keeps paid features available until the billing period ends. Afterward, Basic limits apply: the latest 25 conversations remain readily accessible, and older conversations are archived. Deleting your account is a different action that permanently removes account data and conversations.

Before you subscribe

Count your monthly minutes, your longest conversation and the files you'll upload. Then check the exports, integrations and team controls you actually need. I'd pick the lowest Otter plan that covers those needs, and choose annual billing once you're confident it fits.

Still deciding whether Otter suits your work? Our guide to Otter alternatives can help you compare other options.